About the Client
Our client is a provider of IT solutions, systems, hardware and software services in banking sector. It operates data centres, bank systems, POS terminals and HW (servers and PC) and is responsible for development, implementation, support and servicing of banking software and its operations in Central and Eastern Europe.
About the Role
As an Agile Coach & Scrum Master, you will play a critical role in empowering our DevOps teams to deliver high-quality public cloud platforms and automation toolstacks. You will work closely with cross-functional teams to foster a culture of continuous improvement, collaboration, and technical excellence. Your experience with Agile methodologies, combined with a deep understanding of DevOps practices, will help us achieve our goals of rapid, reliable, and scalable cloud solutions.
Responsibilities
Facilitate Agile Practices:
-Lead and coach DevOps teams in Agile/Scrum methodologies, ensuring the successful adoption of Agile best practices.
Scrum Mastery:
-Act as Scrum Master for multiple DevOps teams, guiding them through Scrum ceremonies, removing impediments, and ensuring that sprints are effective and productive.
-Guides the team on how to get the most from self-organization and cross-functionality.
-Facilitate conflict resolution.
-Builds a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
Continuous Improvement:
-Drive continuous improvement initiatives, helping teams to enhance their processes, tools, and practices.
Collaboration:
-Foster strong collaboration between DevOps, engineering, and product teams to ensure alignment and shared understanding of goals.
Public Cloud & Automation Focus:
-Facilitate teams in developing and maintaining robust public cloud platforms and automation toolstacks, ensuring best practices are followed.
Mentorship & Training:
-Provide mentorship to team members and conduct training sessions to promote Agile and DevOps principles across the organization.
Performance Metrics:
-Help define and track key performance metrics to measure team progress and identify areas for improvement.
Stakeholder Engagement:
-Supporting and educating the Product Owner, especially on refining and maintaining the Product backlog.
-Work closely with managers, and other stakeholders to ensure clear communication and alignment with business goals.
-Ensuring work is transparent, visible and clear to all stakeholders.
Requirements
-5+ years of experience as a Scrum Master, Agile Coach, or similar role, with a focus on DevOps teams and public cloud environments.
-Experience with Atlassian tools.
-Strong knowledge of Agile frameworks and experience in applying Agile principles in a DevOps context.
-Proven ability to lead and motivate teams, with excellent facilitation, coaching, and mentoring skills.
-Outstanding communication and interpersonal skills, with the ability to influence and build relationships at all levels of the organization.
-Certified Scrum Master (CSM) or equivalent Agile certifications preferred. Additional DevOps certifications are a plus.
-Understanding of DevOps practices, CI/CD pipelines, automation, and public cloud platforms (AWS, Azure, GCP).
-Willingness to travel to Vienna (at least once a week/ twice every second week).
Nice to Have Skills
n/a