About the Client
Our client is the global market leader in dynamic measuring technology
About the Role
We are looking for The Application Supporter PP / MM / IM / WM who will be globally responsible for SAP requests from production, purchasing and warehouse. The person performs 2nd level support and is therefore placed between the local Key-Users (1st level support) of the different group companies and the application specialists (3rd level support) in the SAP competence center. Based on his experiences from the support he optimizes training documentation and deepens the knowledge of the Key-User and End-User through specific trainings and workshops. When introducing new processes or release updates he supports the application specialist with his SAP and process know-how in testing the change.
Responsibilities
Ensure full functionality of the SAP logistics module PP, MM, IM and WM • Processing of SAP requests from the local Key-Users worldwide (ticket and phone) • Support and consulting of Key-Users when implementing new business processes • Taking care of little customizing changes within the scope of daily business support (pre-defined changes) • Recognition of training requirements as well as planning and execution of workshops / trainings for Key-Users and End-Users • Creation and optimization of training documentation • User management (creation of new users and update of its parameters) • Autonomous testing of changes in the scope of release updates or process changes • Organization and responsibility for SAP emergency hotline during public holidays • Providing support in for certain reporting requirements by evaluating existing programs. In exceptional cases, independent creation of minor special queries by using the Data Browser or Quick-Viewer.
Requirements
- Business degree with further education in the area of logistics or economics - Very good command of German and English skills (spoken and written) - Multiple years of experience as Key-User in the area of: - Production (PP) - Material Management / Purchasing (MM) - Warehouse management (IM/WM) - Supplier Webshop OCI/EDI - Project module (PS) - advantage - Variant configuration (VC) = advantage - Basic Knowledge in Customizing - Capacity for teamwork and strong communication skills - Strong customer orientation
Nice to Have Skills
n/a
Our mission is to offer variety of matching jobs to qualified candidates and fulfil our client recruitment and project needs. We have decided to operate and source in Eastern European countries.
Klariská 14, 811 03 Bratislava, Slovakia Lidická 700/19, 602 00 Brno, Czech Republic